Data Security & Privacy Notice

This notice explains how Belo AI collects, uses, and protects personal information when you use our Services. It also describes the rights available to U.S. residents under applicable privacy laws.

1. Information we collect

Information you provide

We collect information you provide directly, such as your name, email address, company name, job title, account credentials, and any information you include in support requests.

Information collected automatically

We collect limited technical information when you use the Services, including IP address, device type, browser type, operating system, referring URLs, and basic usage information. This helps us secure the platform and improve performance.

Sensitive information

We do not intentionally collect sensitive personal information.

2. How we use information

• Provide, operate, and maintain the Services.
• Authenticate users and manage accounts.
• Improve product performance and user experience.
• Communicate service updates, support responses, and security alerts.
• Prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations and enforce our terms.

3. How we share information

We share information only with trusted service providers that help us deliver the Services (for example, hosting, analytics, and support). We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

We may also share information when required by law, to protect our rights, or in connection with a corporate transaction such as a merger or acquisition.

4. Cookies and analytics

We use cookies and analytics tools to understand how the website is used and to improve the Services. You can learn more in our Data Policy and manage cookies through your browser settings.

5. Data retention

We retain personal information only as long as necessary for the purposes described in this notice, unless a longer retention period is required by law. If you close your account, we will delete or anonymize your information within 12 months, subject to legal obligations.

6. Security

We maintain administrative, technical, and organizational safeguards to protect personal information. No system can be guaranteed 100 percent secure, but we continuously monitor and improve our security controls.

7. International data transfers

Belo AI operates from the United States. If you access the Services from outside the U.S., your information will be processed in the United States and other locations where our service providers operate.

8. U.S. privacy rights

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing activities.

We support requests from residents of:

• California (CPRA)
• Virginia (VCDPA)
• Colorado (CPA)
• Connecticut (CTDPA)
• Utah (UCPA)

To exercise your rights, email us at belo@belo.ai. We may verify your identity before completing a request.

9. Children

The Services are not intended for children under 18, and we do not knowingly collect information from minors.

10. Changes to this notice

We may update this notice from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact

For privacy or security questions, contact belo@belo.ai.